Legal Document

69bd Terms and Conditions

Please read the full terms and conditions carefully before using this platform — make sure you have a clear understanding of your rights and responsibilities.

Last Updated: January 2026

These terms and conditions ("Terms") apply to the use of the 69bd platform and all its services. By registering on the site, using an account, or participating in any game, you are considered to have agreed to these Terms. If you do not agree with any part of these Terms, please refrain from using the platform.

Section 1

General Terms


69bd is an online betting and casino platform that provides services for players in Bangladesh. Using this platform means you agree to abide by these Terms, our Privacy Policy, and our Responsible Gaming Guidelines.

These Terms operate according to Bangladesh Standard Time (BST, UTC+6). Any deadlines or dates will be calculated in accordance with BST.

  • 69bd reserves the right to modify these Terms at any time.
  • Continued use of the platform after updated Terms have been published will be considered as your acceptance of the new terms.
  • If any term seems unclear, please contact us via live chat or email.
Important: These Terms constitute a legal agreement. As a user, you are bound to comply with all provisions of these Terms.
Section 2

Eligibility and Age Verification


2.1 Age Requirement

To use the 69bd platform, you must be at least 21 (twenty-one) years of age. Participation by minors on this platform is strictly prohibited.

At the time of registration, you confirm that you are 21 years of age or older. 69bd may at any time request identification or relevant documents from you for age verification.

2.2 Geographic Eligibility

This platform operates for players in Bangladesh. It is your own responsibility to use this service in areas where online gaming faces legal restrictions. The responsibility for complying with local laws rests entirely with the user.

2.3 Registration Process

  • Each individual may open only one account.
  • Individuals sharing the same device, IP address, or household members may open separate accounts, however using multiple accounts for the purpose of claiming bonus benefits is prohibited.
  • All information provided at the time of registration must be truthful and accurate.
Section 3

Account Registration and Security


3.1 Account Information

When opening an account, you are required to provide your correct name, date of birth, email address, and phone number. Providing false information will result in the immediate closure of the account and deposited funds may be forfeited.

3.2 Password and Login Security

It is entirely your responsibility to keep your account login details confidential. Do not share your password with anyone. If you suspect any unauthorised access, notify our support team immediately.

  • Use a strong password — combining letters, numbers, and special characters.
  • Always log out after logging in from a public or shared device.
  • Make a habit of changing your password regularly.

3.3 Account Verification

For the purpose of security and fraud prevention, 69bd may at any time request to verify your identity. You may be required to submit a national identity card, passport, or other government-issued documents.

Section 4

Deposit and Withdrawal Policy


4.1 Deposit Rules

69bd currently accepts deposits via bKash, Nagad, and Rocket. The minimum deposit amount across all payment methods is ৳500.

  • Deposit amounts are credited to the account instantly.
  • The account holder and the payment method owner must be the same person.
  • Deposits through third parties are not accepted.
  • If you experience any issue with a deposit, contact the support team immediately.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally completed within 5–30 minutes after verification.

  • The withdrawal must be made using the same payment method used for the deposit.
  • Account verification must be completed before a withdrawal can be made.
  • Withdrawals may be restricted if the wagering requirements of any active bonus have not been met.
  • Withdrawals may be placed on hold for investigation if fraud is suspected.
Please note: All withdrawals will be processed only after account verification has been completed.

4.3 Currency

All transactions on the 69bd platform are conducted in Bangladeshi Taka (BDT / ৳).

Section 5

Bonuses and Promotional Offers


5.1 Welcome Bonus

New members will receive a 120% welcome bonus on their first deposit, up to a maximum of ৳5,000. A minimum deposit of ৳500 is required to receive this bonus.

5.2 Wagering Requirements

A 25x (25 times) wagering requirement applies to the welcome bonus. This means you must wager 25 times the bonus amount before you can withdraw the bonus funds.

  • The time limit for meeting the wagering requirements is calculated from the date the bonus is issued.
  • Slots, casino games, and sports betting may be included in wagering calculations.
  • If the requirements are not met within the specified time limit, the bonus will be cancelled.

5.3 Other Promotions

69bd regularly offers various promotional offers, cashback, and VIP benefits. Each promotion may have separate terms, which will be clearly stated on the relevant promotion page.

5.4 VIP Program

69bd's VIP program has four tiers, and weekly cashback benefits are provided at each tier:

  • Bronze: Up to 0.4% weekly cashback.
  • Silver: Up to 0.8% weekly cashback.
  • Gold: Up to 1.1% weekly cashback.
  • Platinum: Up to 1.5% weekly cashback.

You can advance to higher VIP tiers through consistent gaming activity.

Bonus Abuse: 69bd reserves the right to cancel bonuses and close accounts if multiple accounts, false information, or bonuses are used solely for the purpose of claiming them.
Section 6

Betting and Gaming Rules


6.1 Betting Limits

Minimum and maximum betting limits apply to each game or market. These limits may vary by game and are displayed in the relevant game interface.

6.2 Game Fairness

69bd is committed to ensuring fair play. Our games are powered by established game providers — such as Pragmatic Play, PG Soft, JILI, Spribe, and Evolution Gaming. The outcomes of these games are determined by a Random Number Generator (RNG).

6.3 Technical Errors

69bd reserves the right to apply the relevant rules in the case of any bets affected by a technical error or software issue. Abnormal wins resulting from errors will not be considered valid.

6.4 Betting History

Records of all your betting transactions are stored in the history section of your account. If you notice any discrepancy in the information, notify our support team within 24 hours.

Section 7

Prohibited Activities


The following activities are strictly prohibited on the 69bd platform:

  • Claiming bonuses using multiple accounts.
  • Using the platform for money laundering or illegal financial activities.
  • Using any software, bots, or automated systems to influence game outcomes.
  • Attempting to hack or bypass the platform's security measures.
  • Unauthorised access to another user's account.
  • Fraudulent behaviour against the platform's rules or other players.
  • Operating an account on behalf of a minor.
  • Any form of collusion or coordinated fraud.
Consequences: Involvement in prohibited activities will result in the immediate closure of the account, deposited funds may be forfeited, and legal action may be taken if necessary.
Section 8

Account Suspension and Closure


8.1 Closure by User

You may request to close your account at any time. To do so, contact our support team. All balances must be withdrawn before the account is closed.

8.2 Suspension or Closure by 69bd

69bd may suspend or permanently close your account under any of the following circumstances:

  • If any clause of the Terms is violated.
  • If false information is provided or identity verification fails.
  • If fraud or money laundering is suspected.
  • Upon legal instruction or direction from a regulatory authority.
  • If the account remains inactive for an extended period.

8.3 Inactive Accounts

For accounts that have been inactive for an extended period, 69bd may impose a maintenance fee. The relevant user will be notified in advance by email regarding this matter.

Section 9

Responsible Gaming


69bd firmly believes in responsible gaming. We consider online gaming a form of entertainment — not a source of income.

  • Set your own betting limits and stick to them.
  • Do not place bets out of emotion or in an attempt to recover losses.
  • Do not bet with borrowed money or funds you cannot afford to lose.
  • If you notice signs of gaming addiction, seek help immediately.

Our Responsible Gaming page has detailed information on self-exclusion, limit setting, and support. For any concerns, contact our 24/7 live chat support or reach us by email.

For individuals aged 21 and above only. Minors are not permitted to use this platform.
Section 10

Privacy & Data Protection


69bd places the highest importance on protecting your personal information. Our platform is secured with SSL encryption, and all your financial and personal data is stored safely.

  • Your personal information is not sold to third parties.
  • Data is used solely for service operation, fraud prevention, and fulfilling legal obligations.
  • You may request a review or correction of your information at any time.

For more details, please read our Privacy Policy.

Section 11

Dispute Resolution


11.1 Complaints Process

For any dispute or complaint, please contact our support team first. We will do our best to resolve the issue promptly and fairly.

  • Instant assistance is available via live chat (24/7).
  • Submit complaints by email: [email protected]
  • When submitting a complaint, please provide your account ID and a detailed description of the incident.

11.2 Appeals Process

If you are not satisfied with the initial decision, you may request a further review. Records of all complaints are kept and reviewed impartially.

11.3 Applicable Law

The applicable law governing these terms and any disputes will be determined by mutual agreement of both parties. If you face any legal complexity, it is advisable to seek appropriate professional advice.

Section 12

Changes to Terms


69bd reserves the right to change, amend, or update these terms at any time. Users will be notified of significant changes via email or through the platform.

  • Continued use of the platform after changes take effect will be considered your acceptance of the new terms.
  • The "Last Updated" date at the top of this page will always reflect the date of the most recent revision.
  • We recommend reviewing this page regularly.
Have a question? If you have any questions about the terms, contact our 24/7 live chat support or reach us by email: [email protected]

Need Help?

If you have questions about the terms or anything else, our Bengali-speaking support team is available 24/7 to assist you.

Live Chat — Always Active   |   [email protected]