69bd Privacy Policy

What Types of Information We Collect

69bd collects your information in various ways. The following types of information may be collected:

A. Personal Identification Information

• Full name and date of birth
• Valid national ID card or passport details (for age verification)
• Email address
• Mobile number
• Permanent address

B. Financial Transaction Information

• bKash, Nagad, or Rocket account numbers (for processing transactions)
• Deposit and withdrawal history
• Transaction amounts and dates

C. Technical and Automatically Collected Information

• IP address and device information
• Browser type and version
• Platform access time and session activity
• Cookie and local storage data
• User gameplay and betting history

Purpose of Data Use

We use the collected information only for the following legitimate purposes:

• Account Management: To complete your registration process and ensure account security.
• Identity Verification (KYC): To verify age and identity in accordance with applicable regulations — our platform is for users aged 21 and above only.
• Financial Transactions: To process deposits and withdrawals via bKash, Nagad, and Rocket.
• Customer Support: To resolve your issues via 24/7 live chat and email.
• Platform Improvement: To analyze user experience and improve the quality of services.
• Fraud Prevention: To protect accounts and detect illegal activity.
• Bonuses and Promotions: To provide 69bd offers and bonuses based on your eligibility.
• Legal Obligations: To meet applicable legal requirements.

Data Storage and Technical Security

69bd follows industry-standard security practices to protect your personal information. Our security framework includes:

• SSL Encryption: All data transmitted between your browser and our servers is protected by 256-bit SSL encryption.
• Database Encryption: Stored sensitive information is kept in encrypted form.
• Access Control: Only authorized personnel may view your information for specific purposes.
• Security Audits: Our systems undergo regular security reviews.
• Two-Factor Authentication: An additional layer of security is maintained for account access.

Data Disclosure and Sharing with Third Parties

69bd does not sell or rent your personal information to any third party. Information may be shared only in the following circumstances:

• Payment Processing Partners: Payment gateways such as bKash, Nagad, and Rocket receive only the minimum information necessary to complete a transaction.
• Technology Service Providers: Those who assist in operating our platform process limited data under strict confidentiality agreements.
• Legal Authorities: Information may be provided in compliance with legal obligations in response to a court order or a lawful request from a law enforcement agency.
• Anti-Fraud Measures: Information may be shared with relevant authorities to prevent illegal activity.

Outside the cases listed above, 69bd does not share your personal information with any third party without your prior consent.

Cookie Policy

The 69bd platform uses cookies to improve your browsing experience. Cookies are small text files stored in your browser.

Types of Cookies We Use

• Essential Cookies: Essential for the platform to function properly. They maintain login sessions and security.
• Functionality Cookies: Used to remember your preferences and language settings.
• Analytics Cookies: Collect anonymous usage statistics to improve platform services.

You can control cookies by changing your browser settings. However, disabling cookies may limit some features of the platform.

Your Rights

You have the following rights regarding your personal information:

• Right to Access: You can request at any time to know what information we hold about you.
• Right to Rectification: You can contact us to correct any incomplete or inaccurate information.
• Right to Erasure: In certain circumstances (such as after closing your account), you can request that your information be deleted.
• Right to Object to Processing: You can object to the use of your information for specific purposes.
• Right to Data Portability: You can request your information in a structured, commonly readable format.
• Right to Withdraw Consent: You can withdraw consent-based data processing at any time.

Protection of Minors

69bd strictly prohibits registration and use of services by anyone under the age of 21. We do not intentionally collect or store personal information of anyone under 21.

Age verification is mandatory at the time of registration. If we find that a user is under 21, that account will be closed immediately and all associated information will be permanently deleted.

If you are aware that a minor is using our services, please notify us immediately at [email protected].

Third-Party Links and Game Providers

Content from Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and other game providers is available on the 69bd platform. These providers have their own privacy policies and may process certain information through their own technology services.

69bd is not responsible for the privacy practices of third parties. However, we work only with trusted and recognized partners who follow industry security standards. We have data protection agreements in place with each partner.

Changes to the Privacy Policy

69bd reserves the right to update this Privacy Policy from time to time. When changes are made:

• The "Last Updated" date at the top of this page will be changed.
• For significant changes, registered users will be notified by email or via a notice on the platform.
• Your continued use of the platform after a change will be considered acceptance of the new policy.

We recommend that you review this page regularly.

Contact and Complaint Resolution

If you have any questions, concerns, or complaints about this Privacy Policy, please contact our privacy team:

We take every privacy-related complaint seriously and aim to resolve it as quickly as possible.